Posted On: 04/06/23
I can see why Beasley Honda doesn’t have a five star rating. I have a 2000 GL1500 Goldwing and they no ability to service it! What I’m trying to figure out is how they can call themselves a Honda dealer and service center when they are unable to work on anything older than 10 years old now tell me all you riders out there should we just get rid of our bikes when they turn older than 10 years! I don’t think SO! Bikes don’t go bad after 10 years they just get better!
Posted On: 07/24/12
I took my ATV here about 3 weeks ago and I was very displeased with the results. The ATV didn’t t have a fuel leak, antifreeze leak, or a broken choke lever prior to me bringing it there. They also installed and charged me for a new battery for which I didn’t request, and then during pick up was told I wasn’t charged for the install, Really you actually charge for a battery install, WOW. I called to check on the status and was told that I needed some new parts, OK, cool. I was also informed that the carbs needed to be cleaned which would cost around 300 dollars, and that it was leaking fuel, for which I declined those services. During the same phone call I asked what the out the door price was going to be to include the parts, and labor minus tax, and was told around 400 dollar range over the phone. Ok, cool. I received a call maybe a week later if that to let me know that my ATV was ready for pick up. I went to pick up on Friday and I talked to the service technician and he gave me a low down of what all was done and that I still would need to get the carbs cleaned and that it leaked fuel. So after telling me the low down takes me over to the front desk where you have to pay at, I end up waiting for about 15-20 min. for some guy to get me rung up so I can pay. He told me it was going to cost me 600 dollar range and some change. I was already pretty angry at this point having to wait and now being told that it was this much just made me even angrier, so I asked why was it this much now and not what I was told, he said he did not know and couldn’t t look at the list of charges until I paid, (OK B.S. on that you should be able to tell me the list of charges and what those charges are for) so I told myself screw it, I m selling it anyway and will just include those charges into the cost to buy my ATV. I get it home I unload it, and noticed it was leaking antifreeze and not just fuel. I fixed this by readjusting the hose and getting new hose clamps. That Thursday 6 days after I picked it up it did not start right up and when I tried to adjust the choke I noticed it moved freely as opposed to their being some resistance, I checked and the lever was broken, and the choke line was not in the lever housing. I took it back to them the next day after calling the morning of and was told to bring it back and that they d take a look, still waiting. As of right now I recommend everyone stay away from this place, they do not run a honest business and I\'ve already been hearing negative reviews of them after having took it there the first time. You’re better off going somewhere else that runs an honest business without the bait and switch move. And yes I know should’ve checked to make sure the ATV worked before leaving but didn’t t. I will give them one thing though they are professional in keeping their composure when I was being rude about bring up the being lied too, and this that and the other. I wish I could give them zero stars but you have to at least put one. I will update with another review after I hear back from them. Hopefully they\'ll make this right.
Posted On: 11/26/11
somw reviews good and some terrible. dont know if i should buy there or not
Posted On: 05/29/11
If any of you sour remarks people knew the owner of Beasley Honda you\'d change your mind about the dealership. I\'ve known Beasley for over 55 years since his shop was just across the railroad tracks in downtown Ozark. I purchased my first bike from him..it was a 1963 Honda Dream 305. Looked like a harley only smaller in size. He\'s gotten older now and depends on his sons to run the business but they aren\'t the same calibre as there father..You can blame the mechanics for the lousy repair work and the parts people are a little dense about the motorcycles. That coupled with the sons running the business with a care less attitude will eventually ruin the dealership so they can go sit on the lazy butts and do less than they are now. Don\'t blame MR. BEASLEY for his sons mistakes.
Posted On: 04/25/11
they will lie to you in a heart beat and keep lieing to you to try and make you happy. there sales and service are run by the owners two sons and they both have problems. they need to find another place to work. i dont recomend them to no one. they told me my bike was being worked on as we speak on the phone so i went down later to check on it and it had not been touched. dont go there it is a bad place to do business.
Posted On: 03/05/11
We purchased a 4 wheeler from 2010 Honda Rancher from Beasley love the 4 wheeler best price around everyone was very friendly. We will definelty be going back for a dirtbike !!! Beasly is great and so is our 4 wheeler we are very pleased
Posted On: 05/29/10
Recently purchased a 2007 V-Star 1300 and wanted to change oil. Local parts house had aftermarket oil filter but I decided to drive 25 miles and get the Yamaha filter and Yamaha-lube oil so I knew I would have the right stuff.Told the young man behind the parts counter I needed an oil filter and oil for a \"2007 V-Star 1300\".After two or three minutes of confusion was helped by an older fellow which brought me a filter and said it was the right one, I told him I did\'nt think so since he brought me a cartridge filter and mine was a spin-on ! After a few more minutes (both guys trying to figure out what I needed) he brought me another and said \"it will work\".I told him it was twice as long as the correct one but he said it would\'nt be a problem beacause there was plenty of room for it. At this point I was getting a little ill and informed him I could get the \"wrong\" filter ANYWHERE and questioned why they don\'t even sell Yamaha filters.The third try was a charm and the young fellow brought out the correct filter.Don\'t think I would ever return for parts there if they can\'t even look up an oil filter. (Glad I did\'nt let them do the oil change,not sure waht they would have put on bike) PS: Also gave me wrong oil,wife took back for credit today,bought Mobil-1 from parts house......
Posted On: 02/22/10
the first time i went into beasleys i was treated like family. i bought a 2009 drz400 and when i bought it installed a new rear light kit. i had a problem with the motor lagging sometime after that. i took the bike in and they fixed it in a day or two for no cost to me. i went in there not intending to buy a thing and to look at some of the quads in inventory. i told them outright that i was looking to purchase from a private party yet they had no problem with that either. they wanted me to talk to the service and parts departments to discuss what the pros and cons of buying that particular quad was. never even tried to talk me into buy from them that day. they did more than they think cause i will definitely buy from them in the future. the sales and service department are some of the best i have seen and i have been all over the country and into dozens of the atv/mc dealers
Posted On: 12/06/09
we had great service at beasley in ozark very quick service and they made sure we were happy .. we love our new four wheeler thanks justin and denny
Posted On: 12/05/09
i think everyone at beasley honda is the best great service dept............ and great sals dept keep up the great work. and awsome guys in parts as well
Posted On: 10/23/09
I worked on this 4 wheeler .you were to cheap to replace all of the cam parts and chain.you kept 4 wheeler for 8 months before bringing it back .even if there was a 6 month warranty. time was up .besides any idoit knows there is no warranty on racing 4 wheelers or motorcycles.your 4 wheeler has been ready for three months ,at no charge.
Posted On: 09/23/09
I moved to Fort Rucker, AL a little over a year ago from Texas and my Yamaha 2005 YFZ-450 had issues because I sucked water in the motor. I went and talked to the Service Manager several times to see if they had anyone with experience with Hi Reving motors. He told me no problem. My quote for the motor work was going to be a little over 800 dollars. I told them to take there time because I wanted it done right. 4 months later I get a call and they told me I needed a new crank and rod as well and the price was going to be 2000 dollars. Well I had a decision to make. Get a quad back in pieces or get it fixed.I told them to fix the motor. I got the quad back 3 months later and never rode it. It was cranked a few times and the quad sat in a enclosed trailer for 4 months. Spring Break came around and I took it to Mississippi to ride with my son. 5 minutes into riding my quad the motor locked up. I called Beasley and told them as soon as I got back in town I was going to bring the quad back and I wanted to talk to the owner of the business. I took the quad back and the owner and I talked. He asked the mechanic to come in the office while we talked. The service manager told me it had a 30 day warranty on motor work and the mechanic told me it had a 60 day warranty. I informed the owner of the business that I was 43 years old, in the military, did not race, and was never told of how long the warranty on the motor was. If I had been riding the quad I could understand. I could have gotten the same results as they did with alot less money spent. And to top it off I told him that it seemed no one else seemed to know how long there warranty work was good for since 2 different employees told me something different. If I knew there was a 30 day warranty I would have found a place to ride and would have run the shit out of the quad to see if the motor would stay together. So the mechanic proceeded to tell me that he didn't do any top end work on the motor and the reason it locked up was not something they did. I told him and the owner that if the bottom end of the motor was rebuilt then why was the top end not reworked especially since there was 2000 dollars spent. Several months go by and now I have not heard anything. I go up to Beasley's and the mechanic tells me the timing chain jumped off and it was not there fault. The owners son and I talked and I agree to pay 300 dollars to help fix the quad. 3 more months go by and I have not heard anything. I decided I would go by Beasleys and the new service manager started running back and forth between the shop area and the parts department. He walks up to me and tells me the parts were never ordered. He tells me he will call me the following week. Well guess what? I have not received a call and my 2005 white YFZ-450 is still at Beasleys in Ozark, AL. It is coming up on a year that I have been fighting this issue with Beasleys. So after reading this do you thing there Service is good?
Posted On: 07/09/09
hi i just recently bought a bike from there i was not pleased with the sales ppl they were a lil rude a didnt care if i bought anything or not but they had what i wanted aND MAYBE THEY WILL GET THAT PROBLEM FIXED
Posted On: 07/09/09
hi i just recently bought a bike from there i was not pleased with the sales ppl they were a lil rude a didnt care if i bought anything or not but they had what i wanted aND MAYBE THEY WILL GET THAT PROBLEM FIXED
Posted On: 09/02/08
I bought my sport bike there, and they were super helpful. At quite a few other dealerships they turned their nose up to me, being a female and buying a sport bike. Beasley's really took care of me. I got great help with my accessories too. I wear an extra small so everything had to be ordered. They ordered everything and had it there within 48 hours. I would not buy anywhere else.
Posted On: 08/17/08
I priced around with dealers within 100 mile radius,Beasley gave me best price around, Employees I talked with was most caring around, some dealers at other locations did not even care if you were at the dealer,Salesmen very polite to my wife and me, they did not try push us into buying something, after we decided want we wanted they worked with us to make it happen, gave great price and was polite, I will be going back to buy another one this year, Service department has giving great service also, worked with my wife to install christmas present, Service my foreman every year, Wife takes it for me every year, they take care of her, always olite and curtious, shows her respect asthey would me, she always says such great atmosphere to be around,Been going for past 4 years, Now got this one paid for, now going back to buy another one before years out,They always tells her how great we keep our wheeler looking,Couple dealers closer, but it is worth the drive, to know we will be took care of, I know when she takes my old one to them she will be looked after and treated with upmost respect, this is a quality dealership,Keep up great work.
Posted On: 08/05/08
I've been a customer with Beasley's since 1993. I'm a transient Military guy, but when I get back to town, these guys remmeber me and treat me as thought I'd never left! What a great team and an awesome atmosphere! the only reason I docked points from the show room is that it's always SO crowded with product, that it makes it difficult to see what you are looking for or at. I think they might have fixed that since the last time I was there though.
Great stuff guys!!