Posted On: 07/12/10
On a recent trip through Arizona and Utah, I had an alternator give up on my Goldwing, and both the Parts and Service people were extremely helpful, courtious, and efficient in airfreighting the parts and installing them in less than 24 hours. Thank you very much to all staff at Carbon-Emery.
Posted On: 06/28/10
Bought several machines from them. The service just keeps going down hill. Never, Never, Never again. Typical used car salesman. Your best friend to get your dime, poor service afterwards.
Posted On: 06/23/10
Been going to them fellers for years bought about half dozen dirt bikes from william. Brad tom arica and jeff are awesome
Posted On: 06/06/10
These people are outstanding. The price was great, the customer service was exemplary, I\'m way happy with the purchase and will be referring friends and family to them.
Posted On: 05/09/10
Dont plan on using them for any service needs you might have, unless you buy your parts from them, they will not install any parts they dont sell you.. I was told because it was a legal liability issue.. what a load of crap, Carbon Emory will not install my sons NEW RENTHAL rear sprocket, or even remove the old one for my son who was home on leave, but, I was told if my son wanted to buy the same sprocket from them at a MUCH HIGHER PRICE they would be glad to allow the service dept. to do it.
The old sprocket bolts had lock-tite on them, we couldnt break them loose, Carbon-Emory at first said they would not break the bolts loose, called and spoke with the manager, he then said they would, took the rim back to them again, and the service dept said no, we wont do it.. wonderful waste of time.. greed, pure and simple..
My sons leave has come and gone, and my son is now gone.. my anger over this greed remains..
Posted On: 04/16/10
avoid at all costs. These people seem to have been raised in a cave. They have ZERO customer service skills.A Bunch of dumb rednecks who should go back to the cave they grew up in.
Posted On: 02/22/10
These guys are great. They even are cheaper then most of the of the other guys. My honda 230 was 500 dollars cheaper down there. We will always buy from them!
Posted On: 01/11/10
where is my yz450 2010 brock? alex g
Posted On: 12/18/09
I bought a used ATV, it was only a couple months old. It was a lemon brought it back to the store and learned that I was the 3rd person to buy it and bring it back. They wouldn't return my money and I had either get a lawyer to get my money back or buy another machine. It was the start of the hunting season so I overpaid for another machine. I have since purchased multiple ATV's SXS's and snomobiles, and NOT one from them!They are over priced and have no cutsomer relations.
Posted On: 02/04/09
These guys are great. Awesome selection and very helpful staff. They have helped me through problems from day one and the service was top-notch. Thanks!
Posted On: 11/25/08
well i think its a pretty good shop...
Posted On: 10/31/08
i love your guys shop the service is great you guys have some pretty good help. i would like to point out one of the guys back there dose alot of hard work and really keeps up. but i just thought i would let you all know.
thanks
Posted On: 08/26/08
good place price a little high but good enogh people to deal with i dont care
Posted On: 07/11/08
These guys have always been very good to us, we go there first when we buy anything for our machines and will go there when we decide to buy new machines.
Posted On: 06/27/08
not very helpful. did not stock brake pads for yamaha. not very friendly and had little public relations skills.