Performance Powersports

I wish I could attach a picture of my new KTM Duke 690 , MY BRAND NEW Hyosung Gt 250...The staff are really great ...The shop is a dungeon , to say the least ...I paid about 13k for both machines ..They ran for 13 months..Then paid another 4,000.00 for repairs as the extended warranty covers internal engine , not anything else like fuel system ..These guys have the coolest bikes !!! But their shop area is a '' DUNGEON !!! '' Dirty !! Dirty !!! Cramped ..Mechanics are amazing !! Kind ..But working conditions are like that of The Former SOVIET UNION !!!! They upgraded the show room ..I can only hope they upgrade the shop as well ..I did not see that at my last visit ..This could be the greatest place for exotic machines in upstate S.C . They must invest in the shop !!!!!! I hope they do !!!!!KTM are hard to find ...I will purchase again ...IF ONLY SHOP working conditions improve !!! Employees are great !!! The OWNER ???????????? SHAME ON YOU !!!

Please Read This Whole Story and you will rethink going here for anything. I know this is an ATV website but I went to Performance Powersports in Seneca to get my bike fixed. This was the worst experience ever. Literally my worst customer service story that I have. I brought the bike and told them what I thought was wrong with it. I said I think the carb is junked up or the jets are dirty and/or the spark plugs need to be changed. They said that they were still going to run the diagnostic and charge me for it. Most everybody does so I was okay with this. Sure enough they said that the carbs needed to be rebuilt and the spark plugs needed to be changed. Whether they needed to rebuild the carbs or not I don't know. I think that they were just dirty but I trusted them. SO I talk to the guy working the desk and he has $1,000 worth of repair that he wants to do. (The bike is only worth 2500 at most.) The two things that I mentioned before a oil change and the intake boot. I wasnt going to fix all this and I just wanted it running and I was thinking about selling it anyway so I just wanted to make sure I wasnt getting talked down on a selling price for having it not running. I would let people know what was wrong with it. So he said I can get you a running bike for $500. I said ok do it. Come back weeks later to pick it up. I get dropped of, pay for it and the bike wont start. I sit there for literaly hours, miss class, and they come out and tell my that the ignition coil shorted out since it had been there and it was going to cost me $260 to fix it. I said no way give me my bike back now. First of all they obviously didnt do the diagnostic that I paid for and it happened while it was here. If you broke it, or it breaks in your care, you fix it or at least dont charge me out the butt for it. Then when I go the bike back they didnt even put it all back together and the speedometer and center display wasnt even attached. They handed that too me along with a fraction of the screws that I needed to have to put it back on. And I had to get it towed to another bike shop that said nothing was wrong with the ingnition coil!!!!

Purchased Hyosung 250 R..Ran for about 2 months..In and out of Performance's shop for about 6 months..Performance could not fix issue,so Hyosung Headquarters did..Hyosung Headquarters coverd all repairs under warrenty..THANK YOU HYOSUNG !!!!..I didn't trust reapir, so I sold bike and purchased a K.T.M. Duke 690 at Performance....Guess what???? Ran until warrenty ran out...+ 2 weeks...Performance charged $1400.00...The machine ran for about 6 months....Dead now,...This dealership sucks !!!! Just plain sucks !!!!!! I should have known as I looked at shop where bikes are worked upon,and assembled.....Check it yourself before you purchase !!!!!!! Dongeon,does not do it justice !!!!! BUY AT YOUR OWN RISK !!!!! SEE !!!! I TOLD YOU !!!!!